FedEx Surcharges
FedEx charges surcharges for certain services, such as extra options or large parcels. QLS has collected all surcharges on this page for you so that this is not a surprise. The prices for additional services, such as insured shipping or signature required, can be found on the pricing page of your account in my.QLS.
Do you have questions about the surcharges? Then contact your account manager. The surcharges on this page may be adjusted during the year when FedEx makes changes to the surcharges.
Table of Contents
Additional Services(1)(2)
Description(1) | Cost |
Dangerous Goods |
INTERNATIONAL DOMESTIC |
Diplomatic Mail(8) FedEx accepts diplomatic shipments between embassies and consulates of the same country/territory for delivery via their International Priority service. As stated in the Vienna Convention of 1961, diplomatic shipments are granted immunity from inspection or delay. |
None |
FedEx® Electronic Trade Documents With FedEx Electronic Trade Documents (ETD), you can streamline your international shipments by uploading your customs documents electronically. ETD reduces the amount of paper you need to print for each shipment, allows for faster pickup, and helps pre-clear your shipments, reducing the risk of customs delays. Please visit fedex.com for the list of countries and regions where FedEx Electronic Trade Documents are applicable. |
None |
FedEx® Global Returns or FedEx Import Print Label Create return or import shipping labels on your computer or shipping system. Then print the label and provide it to your customer, or email the label as a PDF. |
None |
FedEx Global Returns or FedEx Import Email Label Create return or import shipping labels and provide your customers with electronic access to customize the labels as needed. |
€1.20/label |
FedEx International Broker Select® Option A surcharge applies to FedEx International Broker Select (BSO) shipments if all of the following conditions are met: • An agent (other than FedEx or a FedEx-designated agent) clears the shipment. • FedEx picks up the shipment from the customer’s broker and delivers it to the final recipient. • The clearance point for the consignee differs from that of the broker. |
€1.56/kg(5) (minimum €10.40) |
FedEx Priority Alert™(8) FedEx Priority Alert (FPA) is a specialized, contract-based paid service specifically designed for customers who require a high level of visibility and delivery assurance for their shipments. By combining special onboarding procedures, enhanced shipment status tracking, and operational recovery protocols, FPA offers an improved and reliable shipping solution. FPA is available for international and domestic FedEx services in markets where FPA is supported. All requests must be reviewed prior to acceptance to confirm service agreement and availability. |
INTERNATIONAL FedEx International Priority Express, FedEx International Priority, FedEx International First: - €0.82/kg(5) (minimum €22) FedEx International Priority Freight: - €0.38/kg(5) (minimum €164) DOMESTIC FedEx First, FedEx Priority Express, FedEx Priority: - €0.82/kg(5) (minimum €22) FedEx Priority Express Freight, FedEx Priority Freight: €0.38/kg(5) (minimum €164) |
FedEx Priority Alert Plus™(8) The FedEx Priority Alert Plus (FPA+) service includes all the features of FPA, enhanced with proactive intervention capabilities for temperature-sensitive shipments. With FPA+, services such as replenishing ice or gel packs and cold storage are standard inclusions. FPA+ is available for international and domestic FedEx services in markets where FPA+ is supported. All requests must be reviewed prior to acceptance to confirm the service agreement and availability. |
INTERNATIONAL FedEx International Priority Express, FedEx International Priority, FedEx International First: - €1.12/kg(5) (minimum €28) FedEx International Priority Freight: - €0.56/kg(5) (minimum €225) DOMESTIC FedEx First, FedEx Priority Express, FedEx Priority: - €1.12/kg(5) (minimum €28) FedEx Priority Express Freight, FedEx Priority Freight: - €0.56/kg(5) (minimum €225) |
On Demand Care(8) On Demand Care (ODC) is a paid service for non-food items that provides intervention services such as replenishing dry ice and gel packs to protect temperature-controlled shipments experiencing delays during transit. This service is not available at all locations, is not guaranteed, depends on shipment identification, and must be booked through customer service. |
INTERNATIONAL FedEx International Priority Express, FedEx International Priority, FedEx International First, FedEx International Economy®, FedEx Regional Economy(7): - €4.45/kg(5) (minimum €112) FedEx International Priority Freight, FedEx International Economy® Freight, FedEx Regional Economy Freight(7): - €1.12/kg(5) (minimum €445) DOMESTIC FedEx First, FedEx Priority Express, FedEx Priority: - €4.45/kg(5) (minimum €112) FedEx Priority Express Freight, FedEx Priority Freight: - €1.12/kg(5) (minimum €445) |
Hold at FedEx Location As an alternative to delivery at a business or home address, you can choose Hold at FedEx Location (HAL). The recipient can then pick up your shipment at a FedEx location. Subject to availability. |
None |
Third Party Consignee The FedEx Third Party Consignee International Priority service (TPC) is a valuable service for customers who do not want the commercial invoice and the true commercial value of their shipments to be disclosed to the consignee. It is also possible to keep the shipper’s information in the country of origin hidden from the recipient. |
€15/shipment |
FedEx Customs Brokerage Services FedEx provides a seamless standard clearance process to ensure your goods are delivered on time. However, FedEx also offers specialized solutions for the clearance of incoming goods. Additional charges apply for these services (VAT may apply at the locally applicable rate). |
For more information, visit fedex.com/nl/ancillaryservices. |
FedEx® Delivery Signature Options The following delivery signature options(9) can be selected when booking your shipment: 1. No Signature Required: FedEx will attempt to obtain a signature from someone at the delivery address. If no one is available to sign, FedEx will leave the package in a secure location without a signature. 2. Indirect Signature Required: FedEx will obtain a signature from someone at the delivery address, a neighbor, or a building manager. The recipient can also authorize delivery without anyone present using any FedEx-approved method. 3. Direct Signature Required: FedEx will obtain a signature from someone at the delivery address. If no one is available to sign, FedEx will attempt delivery again. 4. Adult Signature Required: FedEx will obtain a signature at the delivery address from any adult, provided a valid ID can be shown. If no one is available to sign, FedEx will attempt redelivery. The definition of adulthood depends on the legal age of majority in the destination country/territory and not the legal age for purchasing specific products (such as alcohol). |
INTERNATIONAL 1. None 2. None. For shipments to residential addresses in the U.S. and Canada with a declared value under US $500, a surcharge of €2 per shipment applies. 3. €2.50 per shipment. No charge for shipments to the U.S. and Canada with a declared value over US $500. 4. €3.15 per shipment DOMESTIC 1. None 2. None 3. €2.50 per shipment 4. €3.15 per shipment |
Surcharges(1)(2)
Description(1) | Cost(3) |
Additional Handling Surcharge Package Services A surcharge applies per package or per item that meets any of the following criteria: Dimensions • Measures more than 121 cm along its longest side • Measures more than 76 cm along its second-longest side; or • Has a combined length and girth (length + 2 x width + 2 x height) exceeding 266 cm Packaging • Is not fully encased in an outer shipping box or container • Is encased in an outer shipping container or packaging that is not made of corrugated cardboard, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic, or expanded polystyrene foam (e.g., Styrofoam) • Is encased in an outer shipping container or packaging covered with shrink wrap or stretch wrap • Is round or cylindrical, including (but not limited to) shipping tubes, cans, buckets, barrels, tires, drums, or pails • Is bound with metal, plastic, or fabric bands, or has wheels (e.g., a bicycle), casters, handles, or straps, including items where the outer surface is loosely wrapped or where contents protrude outside the package surface • May become entangled with or cause damage to other packages or the FedEx sortation system Weight • Has an actual weight of more than 31 kg. During transport, the shape and dimensions of the package may change, which can affect the dimensional weight and whether the package qualifies for a surcharge. If the shape or dimensions change during transit, FedEx may adjust the shipping charges at any time. This surcharge applies per item, even if multiple items are bundled within one shipment. If a non-standard package qualifies for two or all three of the additional handling surcharges (dimension, weight, or packaging), only the highest applicable surcharge will be charged. FedEx reserves the right to apply additional handling surcharges for packages that require special treatment or for which FedEx must apply extra packaging during transport. Freight Services A surcharge applies if a shipment includes a freight handling unit that exceeds 157 cm(10) along its longest side. This surcharge applies per freight handling unit, even if multiple units are bundled in a single shipment. FedEx reserves the right to charge additional surcharges for freight shipments that require special handling during transit. |
INTERNATIONAL €35/package DOMESTIC €35/package INTERNATIONAL €25/package DOMESTIC €25/package INTERNATIONAL €36/package DOMESTIC €36/package INTERNATIONAL |
Non-Stackable Shipment Surcharge(11) A surcharge applies to each freight handling unit or freight shipment that is non-stackable. Non-stackable means the freight handling unit cannot be safely stacked vertically. Examples include, but are not limited to, freight units that: 1) do not have a flat and stable top or bottom, 2) may be damaged if another item is loaded on top, or 3) have flat and stable surfaces but are too narrow to safely support other freight units (e.g., 1–2 barrels or drums). A surcharge also applies to any freight unit marked by the shipper as non-stackable. This surcharge applies per freight handling unit, even if multiple units are bundled in one shipment. Please refer to the packaging guidelines on fedex.com for more information on preparing and palletizing freight. |
INTERNATIONAL €200/freight handling unit DOMESTIC €200/freight handling unit |
Address Correction If the recipient’s address on an Air Waybill, Air Freight Waybill, Bill of Lading, or shipping label is incomplete or incorrect, FedEx may attempt to find the correct address for delivery. A surcharge applies for this service. If FedEx is unable to complete the delivery, it is not liable for failing to meet its delivery commitment. For FedEx International Broker Select, the address correction surcharge also applies if the agent’s address is incomplete or incorrect on the Air Freight Waybill, Bill of Lading, or other shipping documentation. If FedEx cannot determine the correct address or reach the agent, it may attempt to contact the shipper for clarification or instructions to return the shipment. If FedEx is unable to complete the delivery under these circumstances, it is not liable for failing to meet its delivery commitment. |
INTERNATIONAL |
Declared Value The shipper may choose to pay a surcharge to declare a value for carriage on the Air Waybill or Freight Bill that exceeds the standard liability limits. FedEx does not provide all-risk cargo insurance. The Declared Value for Carriage is subject to a maximum limit and may vary by location. The Declared Value for Carriage must not exceed: • FedEx® Envelope or Pak: US $100 per shipment (or equivalent in local currency); • Other services, excluding freight services: US $50,000 per shipment (or equivalent in local currency); • FedEx International Priority Freight, FedEx International Economy Freight, FedEx Regional Economy Freight(7), FedEx Priority Express Freight, and FedEx Priority Freight: US $100,000 per shipment to most destinations (or equivalent in local currency); • For certain Unique Items: US $1,000 per shipment (see FedEx Terms and Conditions of Carriage for full details); • Actual value of the contents of the shipment; • Declared value for customs: The sale price or replacement value of the shipment contents as required for clearance purposes. |
The declared value rates are incremental and depend on the amount specified by the customer. A fee of €0.92 per US $100 is charged for each additional US $100 (or fraction thereof) of liability that FedEx accepts beyond the standard liability limits. |
Delivery Outside Standard Area For shipments that need to be picked up from or delivered to less accessible or remote locations, an Out-of-Pick-up-Area (OPA) or Out-of-Delivery-Area (ODA) surcharge applies. See the list of postal codes or regions where this surcharge applies. |
Tiered pricing based on postal codes or regions: INTERNATIONAL Level A: €3.10/shipment Level B: €0.45/kg(5) (minimum €22) Level C: €0.59/kg(5) (minimum €28) DOMESTIC Level B: €0.45/kg(5) (minimum €22) Level C: €0.59/kg(5) (minimum €28) |
Oversize Dimensions Surcharge An oversize dimensions surcharge applies to any package or item exceeding 243 cm in length or 330 cm in length and girth combined (length + 2 x width + 2 x height). The shape and dimensions of the package may change during transit, which can still result in a surcharge. If the dimensions change during transportation, FedEx may adjust the shipping charges accordingly at any time. |
INTERNATIONAL €55/package DOMESTIC €55/package |
(1) Service availability and transit times may vary depending on origin, destination, and postal code. Please contact Customer Service or your account representative to confirm service availability and exact transit times in your region. The FedEx Terms and Conditions of Carriage, published online and subject to change from time to time, apply to all FedEx services.
(2) Surcharge(s) may be calculated based on volumetric weight. Please refer to the FedEx Terms and Conditions of Carriage for more information.
(3) All rates are exclusive of VAT.
(4) Expected to be available from Spring 2025.
(5) The full per-kilogram rate will be charged for any part of a kilogram.
(6) FedEx International Connect Plus is our international e-commerce service. For dangerous goods – Inaccessible Dangerous Goods for FICP is only available on limited lanes. Some content in this document may not apply to this service. Please contact your account representative for more information.
(7)FedEx Regional Economy and FedEx Regional Economy Freight are our economy services within Europe and are only available to selected customers. Some content in this document may not apply to this service. For more information, please contact your account representative.
(8) These value-added services do not apply to FedEx International Connect Plus.
(9) Not all delivery options are available in all countries/territories of origin or destination. Please visit fedex.com/nl for more information.
(10) A maximum dimension of 178 cm applies to FedEx Regional Economy Freight.
(11) The billed surcharge does not represent an available service and does not guarantee that the respective shipments will not be stacked during transport at any point.
(12) Please refer to the FedEx Terms and Conditions of Carriage for the definition of and more information about third-party billed shipments.