DPD Surcharges
DPD charges surcharges for certain services, such as extra options or large parcels. QLS has collected all surcharges on this page for you so that it won’t come as a surprise. The prices for additional services, such as insured shipping or signature required, can be found on the pricing page of your account in my.QLS.
Do you have questions about the surcharges? Then contact your account manager. The surcharges on this page may be adjusted during the year if DPD makes changes to the surcharges.
Table of contents
| Description | Cost |
| Returns of undeliverable or refused parcels Parcels that cannot be delivered to the recipient, are refused, or are not collected within the holding period of the Pickup parcelshop (7 days), will be returned to the sender. Parcels refused by the recipient are returned immediately. A surcharge is applied for returning these parcels. |
€2.75 + shipping rate |
| Non-executable Collection requests If a Collection request cannot be carried out by the carrier, due to a cause outside of DPD and the carrier, a surcharge will be applied. |
€2.75 |
|
NSP (Non Standard Parcel)
If the parcel is longer than 175 cm, weighs more than 31.5 kg or has a volume greater than 300 cm, then only the surcharge for oversize and overweight applies. DPD applies 4 categories. Classification per category depends on the number of NSP parcels in relation to the total number of parcels. This surcharge applies to all NSP parcels sent with DPD. Category A: % of NSP parcels is <10% of the total. Category B: % of NSP parcels is 10% to 15% of the total. Category C: % of NSP parcels is 15% or more of the total. Category D: % of NSP parcels is 50% or more of the total. |
€1.89 €2.89 €4.89 €6.89 |
| Tire surcharge Tires to Finland, Norway and Denmark that are not delivered in cardboard packaging will be provided with proper packaging by DPD. This results in a surcharge. Additionally, a peak surcharge applies from March to June and from September 24 to December 24. |
€3.25 per tire |
|
Oxceeding dimensions and weight NP parcel
|
€46.50 |
|
Exceeding dimensions and weight KP parcel
|
€7.50 |
| Age check Surcharge for checking whether the recipient of the parcel is 18 years or older. Mandatory for delivery of alcohol and tobacco in the Netherlands. |
€1.79 |
| Interventions that cannot be carried out using software For adjustments that cannot be executed using the provided DPD software, but must be processed manually by a DPD employee, a surcharge will be applied. |
€2.69 |
| Proof of Delivery >12 months A Proof of Delivery (POD) can be requested from Customer Service up to 12 months after the day the parcel has been, or should have been, delivered. If a request for a POD is submitted after 12 months, a surcharge will be applied. Requests submitted after 24 months will not be processed. |
€2.69 per proof |
| Relabeling For (re)applying parcel labels by DPD, they may charge a surcharge. |
€0.69 |
| Customs handling fees United Kingdom (GB) Switzerland (CH) – Norway (NO) – Iceland (IS) – Liechtenstein (LI) – Bosnia (BA) – Serbia (RS) |
€3.59 per shipment €29.69 per shipment + €2.75 per HS code (if >3 codes) |
| Remote area surcharge Netherlands (NL) |
€7.79 |
| Remote area surcharge Denmark (DK) Germany (DE) Estonia (EE) Finland (FI) France (FR) Greece (GR) Italy (IT) Croatia (HR) Norway (NO) (Spitsbergen and Jan Mayen) Portugal (PT) Spain (ES) United Kingdom (GB) (Jersey and Guernsey only possible with DPD International Express) Sweden (SE) |
€9.29 €12.39 €21.39 €25.99 €23.39 €21.39 €21.39 €21.39 €83.19 €53.99 €35.29 €20.79 €15.59 |
Customs Handling Fees
| Description | Type of shipment | Cost |
| United Kingdom (GB) Surcharge for carrying out customs formalities to ensure that shipments are exported and imported to the destination country according to the correct regulations, depending on the chosen delivery terms. |
Single Parcel Shipments | €3.59 per shipment |
| United Kingdom (GB) Surcharge for carrying out customs formalities to ensure that shipments are exported and imported to the destination country according to the correct regulations. If there are more than 3 HS codes within one shipment, a surcharge of €2.75 per additional HS code applies. |
Bulk Shipments | €97.95 per shipment + €2.75 per HS code (if >3 codes) |
| Switzerland (CH) – Norway (NO) – Iceland (IS) – Liechtenstein (LI) – Bosnia (BA) – Serbia (RS) Surcharge for carrying out customs formalities to ensure that shipments are exported and imported to the destination country according to the correct regulations, depending on the chosen delivery terms. If there are more than 3 HS codes within one shipment, a surcharge of €2.75 per additional HS code applies. |
Single Parcel Shipments | €29.69 per shipment + €2.75 per HS code (if >3 codes) |
| Switzerland (CH) – Norway (NO) Surcharge for carrying out customs formalities to ensure that shipments are exported and imported to the destination country according to the correct regulations. If there are more than 3 HS codes within one shipment, a surcharge of €2.75 per additional HS code applies. |
Bulk Shipments | €73.10 per shipment + € 2.75 per HS code (if >3 codes) |
| Switzerland (CH) – Norway (NO) – Iceland (IS) – Liechtenstein (LI) – Bosnia (BA) – Serbia (RS) Surcharge for carrying out customs formalities to ensure that shipments are exported and imported to the destination country according to the correct regulations, depending on the chosen delivery terms. If there are more than 3 HS codes within one shipment, a surcharge of € 2.75 per additional HS code applies. |
Multi Parcel Shipments | € 43.49 per shipment + € 2.75 per HS code (if >3 codes) |
| Switzerland (CH) – Norway (NO) – Iceland (IS) – Liechtenstein (LI) – Bosnia (BA) – Serbia (RS) If an export shipment has an invoice value of more than € 1,000.00, a customs declaration must be prepared. If we do not find one with your shipment, DPD can arrange it for you. A surcharge will be charged for this. DPD International Express is excluded from this surcharge. |
Single & Multi Parcel Shipments | € 29.69 per document |
DPD International Express
| Description | Cost |
| Exceeding dimensions or weight DPD applies a surcharge when the maximum weight of 31.5 kg or 70 kg per shipment is exceeded. A surcharge also applies to parcels longer than 1.50 m. If a parcel exceeds both the weight and the dimensions, the surcharge is applied only once. |
€22.09 |
| Remote area Surcharge for remote areas. See www.dpd.com/nl/nl/tarieven-dpd/ for the postal code list of remote areas. |
€22.09 |
| Return If we are unable to deliver a parcel, we will return it upon request. In addition to the transport costs, we charge a surcharge for this. |
€22.09 |
| Administrative surcharge Surcharge for invoicing additional costs such as customs duties and taxes. |
€22.09 |
Note: objections regarding surcharges must be submitted to QLS within one month.